Why a broker agreement is a gamechanger.

Hello and welcome to NeoDirect! I'm so glad you're here to learn more about how we’ll work together. In this video, I'll explain step by step what our broker agreement involves and how we can team up to make sure you’re perfectly insured.

First things first: By signing this agreement, you are appointing us, NeoDirect GmbH & Co. KG, as your personal, independent insurance broker. What does that mean? It means we take care of finding and managing the right insurance policies for you. Whether it's liability insurance, private health insurance, or disability insurance, we’ve got you covered. And of course, if you ever need help with a claim, we’re here to assist you every step of the way.

Now, you might be wondering: What types of insurance do we handle?
Great question! Here’s a list of what we cover:

• Private property and accident insurance – everything related to protecting your belongings and your health.
• Private liability insurance – so you're covered in case of any mishaps.
• Private life and disability insurance – ensuring long-term financial security and peace of mind.
• Private and statutory health insurance – to make sure you're always well cared for in matters of health.
• Auto insurance – for your vehicle needs.

If you need any other type of insurance in the future, just let us know, and we can add it to our service. We’re flexible and here to help you find exactly what you need.

Our job is to find the best insurance offers on the market for you. We compare different insurers that are licensed in Germany, making sure they’re reliable and solid. We want to ensure that you get the best coverage possible, and that you fully understand the terms and conditions of your insurance.

Here’s a very important point: Honesty. We can only provide the best service if we have all the relevant information from you. This includes details about your personal, professional, and financial situation. If anything changes – like a new job or moving to a new home – please tell us right away.
Why is this so important? Because if the information is incomplete or incorrect, it could cause serious issues later on, especially when it comes to making a claim. We want to make sure everything runs smoothly for you, so transparency from the start is key.

Another important point: This agreement means you are working exclusively with us as your insurance broker. If at any point you decide to hire another broker or agent, please let us know immediately. We’ll need to adjust this agreement because we cannot be responsible for policies that we did not arrange. This is really important to ensure there’s no confusion or issues with your coverage.

If you ever need urgent insurance coverage, for example, if you need immediate protection, please let us know in writing. We’ll do our very best to help, but we can’t guarantee that the insurer will grant immediate coverage. You’ll only be covered once the insurer sends you written confirmation.

And now, to summarize:
This agreement ensures that everything is clearly laid out between us, so we can offer you the best service possible. Your obligations are just as important as ours. By being honest and keeping us informed, you help us to protect you in the best way possible.
Most importantly, remember: Truth and clarity are the foundation of our partnership. That’s how we can guarantee that, if you need to make a claim or request a payout, everything will go smoothly and you’ll get the support you deserve.

Thank you so much for taking the time to listen. If you have any questions, please don’t hesitate to reach out – we’re always here to help you!